Congratulations the Gerald R Ford International Airport. Airports Council International has ranked the Grand Rapids airport as one of the best in the world.
In its annual Airport Service Quality Awards, ACI says the Ford Airport is among the world's top five airports serving two-to-five million passengers. Airports were judged in such categories as cleanliness, parking, courtesy and security.
"Customer service is a top priority for our entire team at the Gerald R. Ford International Airport and we are thrilled to be recognized as one of the top performers from ACI’s Airport Service Quality," said GFIA Executive Director Brian Ryks. "We are dedicated to ensuring continued progress in this area as we make significant investments in personnel, services and facilities that are focused on providing a first-class experience for the traveling public."